Job Description

Service Biller/Dispatcher

King of Prussia, PA, US
Lansdale, PA, US
Warminster, PA, US
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Eastern Lift Truck Co.
Service Biller/Dispatcher
Currently, we are seeking a Service Biller/Dispatcher to support our Warminster, PA location. We offer opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel!
Main Duties:
Billing and invoicing
Closing out work orders and purchase orders
Receive service requests from customers and coworkers
Schedule and dispatch planned maintenance to ensure timely completion
Assist customers with questions regarding their invoices
Set up and maintain customer profiles in company database
Additional administrative duties such as data entry, filing, etc.
Assist with paperwork and prepare reports
May handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendors


Requirements:
Must possess unwavering customer service drive and focus
Ability to multi-task and work in a fast-paced environment
Pleasant phone demeanor
Quick learner and capable decision maker
Must be a team player
Attention to detail
Excellent computer skills (proficiency in Microsoft Word, Excel, and Outlook a MUST!)
Stable work history
Ability to learn new systems and technologies quickly

Benefits:
Medical, dental, vision, and prescription plan. 401k with partial company match, paid vacation and sick days, paid holidays, short- & long-term disability, and basic/supplemental life insurance policies.

Who is Eastern Lift Truck Co.?
Eastern Lift Truck Co., is a family-owned company, celebrating over 50 years strong. We provide sales, parts, rentals and service in all areas of the Lift Truck, Material Handling and Allied product business. At Eastern Lift Truck Co. we know that the employees are the ‘heart and soul’ of the company.
Find out more at: www.easternlifttruck.com
“Eastern Lift Truck Co. is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets”
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